Customer Reviews

Based on 45 reviews
Front Hasp Closure
Heather James
Poor customer service

I orders this on 8/19 and contacted them on 9/5 to see when it would arrive. I placed multiple phone calls, leaving messages, sent multiple emails and never once received a response. I even sent voicemails and emails cancelling my order and requesting a refund because it did not arrive before I was heading out of town 9/11 for a horse show. All I ordered was a latch- not sure why it took over a month for a latch to arrive and why no one ever responded to my voicemails or emails. I still would like a complete refund for the incredible lack of customer service.

paid for but never got it.

Never received it. Even the USPS tracking number shows it as never shipping 420941029300110944101838666879

Great truncks

Got what I ordered and was satisfied with the construction

Deluxe Standard Tack Trunk
Tracey Halama
Beautiful trunk but was not what I ordered.

I ordered the mahogany with brass/gold and it came with silver. Still a beautiful piece but disappointed that it was not what I ordered.

Large Stained Bandage Lid Tack Trunk

Stained finish is substandard for the price of trunk.Lid is not alined with bottom.Handles are missing however the company says they will mail them in the future.

Deluxe Standard Tack Trunk
Callie Dodson
Beautiful Trunk

Trunk looks lovely. Just received order after placing it back in November, so decent turn around time. Hard to contact for order inquiries.

Deluxe Standard Tack Trunk
Kelsea Frick

Deluxe Standard Tack Trunk

Beautiful Trunk

We love the trunk. Beautiful glossy black finish with silver hardware. I would hesitate to call it extra large though.

Where is it?

The order has not arrived ☹️. So hard to give a review.

Wooden Grooming Tote
Cozata Solloway

Deluxe Tack Trunk

Tack trunk

Really nice 👍👏. Only issue is that some casters don’t line up with trunk holes

Great looking cup! Was a gift and they LOVED it!

Lovely trunk, envy of the barn.

One bolt for the casters was missing, costing a star, otherwise nice product, well packaged, timely service.

Tack Trunk Lid Hinge
Michael Suddes
Not installed yet

Will advise

Trunk cover

The cover is beautiful-just as we had imagined it. Colors are brilliant, it fits perfectly and is very well made! Thank you! We love it!!

Beautiful tack trunk!

We just received our large stained bandage lid tack trunk and it’s beautiful. I actually called to place my order with them because I had some questions about their trunks and the customer service is excellent. The trunk arrived quickly and was wrapped very well for shipment. The trunk is well made and hardware is really nice. I highly recommend!

Locking Medical Vet Box
Tamara Griffith Letkey
Present for Jessica

The locking medical box was the perfect size.

Wooden Grooming Tote
Tamara Griffith Letkey

Wooden Grooming Tote

Deluxe Standard Tack Trunk
Keith James

Great to work with and did everything thing they said they would. I will definitely buy here agin

Deluxe Bandage Lid Tack Trunk
Jennifer Altman
Amazing customer service and beautiful product

I couldn’t have asked for a more beautiful piece for my daughter’s big Santa gift this Christmas! Chelsea was amazing with walking me through exactly what i needed and with getting my trunk and accessories out in time for Christmas! I will be using this company for years to come!

Bandage Lid Tack Trunk
Ilse DePriest

Bandage Lid Tack Trunk

Trunk Covers

They look great! Thank you!

"A Circuit" Tack Trunk
Lynn Mueller

The quality of the construction, the wood, and the hardware is amazing. Easy to stain and I just need to do a second clear coat, and it will be ready to go.

Standard Tack Trunk
Margaret Donohoe

The trunk is beautifully made but was damaged
during shipping. We are waiting for a partial credit to be issued rather than return it as it is cosmetic but nonetheless not repairable.


I love my cover!! It looks amazing with my trunk